Frequently Asked Questions
Everything you need to know about your WAVwatch experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by destination but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original, unworn condition for a full refund or exchange.
Are your watches water-resistant?
Most WAVwatch models are water-resistant up to 5 ATM (50 meters), meaning they can withstand splashes and brief immersion in water, but are not recommended for high-impact water sports.
Do I get a warranty with my purchase?
Yes, every WAVwatch comes with a 1-year limited warranty that covers manufacturing defects and movement issues from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.